Owners & Trainers

Owners, Syndicates & Shared Ownerships may request up to 8 complimentary O&T badges per runner (registered through PASS in advance of the day) for the Croft Suite including complimentary luncheon, tea & coffee.  Alternatively, any owner with a runner on the day may request a minimum 20 syndicate badges with access to the Syndicates Lounge.  We do not offer a mixture or combination of both options so Owners must choose in advance if they wish to enjoy O&T or Syndicate Lounge facilities.  

The number of Owners admitted per horse into the Parade Ring is 8.  However, we appreciate this is a really important part of any owner's visit and if you require more badges please ask in advance and where possible we aim to be flexible.  Please note, even if requested we do not guarantee more than 8 Parade Ring passes.

To book into the Syndicates Lounge please email syndicates@worcester-racecourse.co.uk by 21:00 the day before racing or call Jane Broad on 07989 146066.

At the discretion of the racecourse additional badges may be requested but are not guaranteed.

Owners with runners that may require assistance with booking badges or other queries should contact Bryony Harris, Operations and Business Manager, on 07554 455316 or email bharris@worcester-racecourse.co.uk  

The Croft Suite Restaurant, hosted by Jessica Albutt, is reserved exclusively for Owners & Trainers with runners on a raceday.  Conveniently located on the first floor of the main Grandstand, with direct access to overlook the racecourse and finishing straight from the grandstand steppings.  Here, we offer complimentary luncheon and afternoon cakes (with a valid voucher) along with Tea & Coffee, a full bar and tote service.  If you have any specific dietary or allergen requirements please contact us in advance of the day by emailing info@worcester-racecourse.co.uk.    

Please be advised that tables within O&T may not be reserved for the day.  We politely ask that when you finish dining please be considerate and vacate or offer to share your table with other O&T to help ensure that all guests can enjoy their experience. 

If Owners wish to dine in the main restaurant, a discount is offered exclusively to Owners.  Please contact Bryony Harris on bharris@worcester-racecourse.co.uk 

Syndicates & Shared ownerships have the opportunity to enjoy the exclusive Syndicate Lounge, close by to the Parade Ring.

This offers those with Syndicate Badges on the day (must be booked in advance) a private base to enjoy with fellow syndicate and ownership members including complimentary Tea, Coffee & biscuits with a pay bar and light food offer.

On arrival please head for the Owners & Trainers Entrance (to the right hand side of the main entrance) where team member Rachel Knight will look forward to welcoming you, providing your badges and briefing you on the day's information. 

Find your way around with our handy racecourse map, to download please click here.

Complimentary Wi-Fi is available on site, and once registered at an ARC racecourse you will automatically have access each time visiting one of our 16 racecourses.  You will need to register the first time of using and details are available inside the O&T and Syndicate Lounge.

Nothing matters more to us when racing than the safety and welfare of horse and rider.  Central to that is the track itself and our groundstaff do everything in their power to provide an optimum racing surface.  

On duty on racedays we have a dedicated and experienced team of highly-qualified Vets, Doctors and Paramedics following the action at every stage.  Their key responsibility is to monitor and provide care to the competitors throughout their time at the racecourse. 

The locations and vehicle movements of these skilled specialists during racing are designed to provide a rapid response to any incident across the site. We also have a high-specification horse ambulance in attendance at every fixture to enable safe transport of a horse from the track to our on-site veterinary treatment facility for further treatment, or to the nearest equine referral hospital if required.

It is our standard practice to erect screens around any horse or jockey requiring attention on the course as this provides privacy and a safe, calm environment in which to accurately diagnose and treat the patient as necessary.  Please do not assume the worst if screens are erected. 

We are fully committed to minimizing risk in our sport, to dealing professionally and efficiently with any injury, and to maintaining the highest possible quality of care for the horses and jockeys racing here today.

We do not operate a dress code.  However, we do encourage dressing up for the occasion of a day at the races, and appropriate for the weather.

There are steppings immediately outside the Croft Suite O&T restaurant where you can watch racing from.

For those unable to join on the day, all racing from Worcester is broadcast live on Sky Sports Racing Channel 415.  

Owners with runners on the day may go into the Parade Ring for their race. 

An allocation of eight Parade Ring badges is offered per runner, and we try to be flexible where we can if we receive requests in advance for additional Parade Ring passes.  Please note this is not guaranteed.  

Children U12 are not permitted access into the Parade Ring.

Winning connections are invited to watch a re-run of their race in Winning Connections, hosted by Kat Edwards.  Celebrate with a glass of Monopole Champagne and our much loved homemade cakes and sweet treats. 

A presentation is made to every winning Owner, Trainer & Jockey and Owners may choose their preferred memento to take home on the day.  All winning owners will receive a complimentary photograph.  For those not present on the day, the memento will be handed to your Trainer or their representative. 

If winning owners are not present we will endeavor to invite placed connections to enjoy the same experience.

We offer winning, placed and all Owners on the day complimentary USB copies of their race, multiple copies are available should syndicates require them.  We also offer the same to all stablestaff associated with a runner on the day. 

The nearest hotel is the Premier Inn next to Worcester Country Cricket Club, which is just a short walk down Grandstand Road.  Other local hotels include the Upstairs at 33 on the Tything and Worcester Whitehouse Hotel which is located in the centre of town; once again, both just a short walk from the racecourse.

Any announcements about Inspections or the abandonment of racing or races will be made through Racing Admin and our social media @WorcesterRaces including Facebook, Twitter and Instagram.

We value your feedback, at any time.

On racedays feedback postcards or ROA QR code feedback is available in all O&T facilities.  Please take time to complete these and hand to a member of staff so that we can learn what we are doing well, and where we can do better. 

If you would like to discuss anything in person please speak with Michael Thomas, General Manager, on 07970 828 757 or email mthomas@worcester-racecourse.co.uk

A Britbet Betting Shop is located inside the Grandstand Bar.  Additionally there are a number of Britbet and Tote windows around the racecourse, including the Croft Suite restaurant and Syndicate Lounge. 

Bookmakers also operate outside, on the area between the running line and the grandstand.

Priority parking is reserved for Owners & Trainers, please follow the direction of our parking stewards and signage on the day.  

For sat nav the postcode is WR1 6EJ. O&T parking is in the centre of the course, located off Severn Terrace road. 

A number of forward parking spaces are reserved for Accessibility and Blue Badges.  These are offered on a first come basis.  If you have a particular accessibility request please contact the Racecourse Office in advance on 01432 273 560.

Worcester Foregate Street is the nearest Train Station, located less than 1 mile from the racecourse.  There are also regular buses from the station to outside the racecourse.

Worcester Racecourse operates as a cashless site. Bookmakers do still allow cash and cash back can be obtained from the Tote.

Should you require any more information about visiting Worcester as an Owner please contact;

Michael Thomas, General Manager on 07970 828757 or email mthomas@worcester-racecourse.co.uk

Jane Broad, Owner & Trainer Liaison, on 07989 146 066 or email jbroad@arcowners.co.uk

Katie Mansell, on 07795 569 913 or email kmansell@arcowners.co.uk

Nigel Kirby is our Raceday Photographer and all of his images are posted on his website within a few days of racing at Nigel Kirby Photography or Nigel can be contacted on nigelkirby@icloud.com.

Winning owners will receive a complimentary photo of their horse.

A Going Report for all race days is made seven days before each fixture, and updated regularly through TurfTrax.

The latest Going, when available, can be found by clicking Going at the top of the Home Page.

Children accompanied by an adult are welcome in our O&T facilities.

We offer a maximum two places to those aged U12, including luncheon, and for those aged over 12 they will be considered as part of an Owner's badge allocation on the day and will require an O&T badge and luncheon voucher for access.

If children would like something different to the O&T menu offered on the day, please ask the Host and we will be pleased to arrange this.

The O&T restaurant and Syndicate lounge are both wheelchair accessible. There is an accessible viewing platform overlooking the finishing straight opposite the parade ring lawn.