Venue Accessibility

Accessibility sign next to a path at Worcester Racecourse.

Worcester Racecourse provides an accessible environment for all racegoers, including the elderly, people with disabilities and accessible needs, and those with young children. We continuously work hard to improve and raise the accessibility standards in the facilities we have, and where possible, we are happy to make special arrangements to assist each guest, both in advance and during each Raceday.

To find out all details on Accessibility at Worcester Racecourse and to view our course map, please download our handy Accessibility Guide via the link below.

Accessibility Guide

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County Enclosure

For those with accessibility needs or with limited mobility, we recommend booking the County Enclosure for your visit. Featuring the grandstand, bar and dining areas, accessible toilets and spectacular views of the course, the County Enclosure welcomes all guests and is easy to explore.

Within the County Enclosure, the entrance to the lower Grandstand is accessible to all wheelchair users and is open on every Raceday and to anyone with mobility needs.

The bar within the Grandstand in the County Enclosure is also fully accessible for wheelchair users and is located on the ground floor of the main grandstand building.

Please note, there will always be a steward in close proximity within the County Enclosure, who will be available to help with the opening of any doors.

We also have a lift in this enclosure to all floors, including the Croft Suite on the first floor, which is exclusive for all Owners & Trainers, and to the Severn Restaurant and private hospitality suites on the second floor, which offers a reserved table for the day and three-course fine dining meal.

Parking

On Racedays, our designated accessible parking is located within the main car park, just off Severn Terrace Road (postcode: WR1 3EH), right in the heart of our centre course.

When you arrive, our friendly team of stewards will be ready to greet you and guide you to our forward accessible parking area. From there, it’s just a short distance across the track to our main gate entrance.

Both the car park and the track are on hard-standing surfaces and are wheelchair friendly, however, please note that there may occasionally be some uneven ground.

Please don’t hesitate to let a member of the team know on the day of your visit whether you require any additional assistance.

Admission

Our main gate entrance is fully accessible to all guests, which you’ll find directly opposite the car park, and just a short distance from the accessible parking area.

If you need assistance when you arrive, please let a member of our on-site team know and we will be more than happy to help.

In regards to queuing and entry support, on most days you will be able to access the grounds with little to no queuing. However, on busier Racedays, especially when the weather is nice, you may experience short wait times during peak periods.

Worcester Racecourse staff closely monitor entrance flow, and we always do our best to get everyone through quickly and safely. If standing for long periods is difficult for you or you feel uncomfortable in crowded places, please don’t hesitate to speak to our security or stewarding team.

It’s also worth noting that Personal Assistants will receive free admission to Worcester Racecourse when accompanying a paying guest with accessibility needs.

Personal Assistant tickets can be claimed with proof of accessible needs on the day of racing e.g. Disability Living Allowance, Personal Independence Payment or signed letter from GP (with accompanying photo ID). You will need to buy a full price ticket first, then speak to a member of staff on the turnstiles about claiming your free personal assistant badge.

Please email info@worcester-racecourse.co.uk at least 24 hours in advance with your name and details of the fixture you wish to attend to arrange these tickets.

Full Terms & Conditions are available here

Accessible Toilets

Gents and ladies’ accessible toilets are both situated on the ground floor of the main grandstand and on Racedays, our reception steward will be on hand to help with radar keys.

Viewing Areas

A designated trackside wheelchair viewing ramp is located beside the rails of the home straight. This is only accessible to County Enclosure guests who need accessible viewing areas. The viewing ramp is manned by security.

Centre Course Enclosure & Picnic Car Park

Please note that there are no accessible facilities within this enclosure and we do not advise booking tickets for this enclosure if you have accessibility needs or have limited mobility. The surface of the Centre Course Enclosure is mainly grass and uneven concrete.

The Picnic Car Park is located at the far end of the Centre Course Enclosure, which is a distance away from the main facilities (betting facilities, toilets and food/drink outlets). Again, this area may not be suitable for anyone with limited mobility or for guests that require a wheelchair and please note, the Picnic Car Park is only open on certain days.